Winning with People
Rapport-Building: Know What’s Important
There’s perhaps no skill more universally valuable than the ability to connect with the people
Category: Winning with People
Winning with People
Expand Your Influence With These 5 Things
Despite what many people believe, influence is not something reserved for those with power, position
Winning with Customers
How to Tell it Like it is Without Being a Jerk
“You’re just too big a girl for that dress. Everything you’ve got is going to
Winning with Coworkers
Short Emails Are Good. Abrupt Emails Are Bad
Short and sweet emails might be a good practice, but abrupt emails are a
Winning with Customers
One Rare Customer Service Skill That Will Set You Apart
(Reprinted with permission from The Customer Service Champions Blog) We all know how much
Winning with Coworkers
How To Deal With Cell Phone People
Cell Phone people. We all know them. They’re texting throughout meetings. They’re talking loudly on
Winning with People
Change Your Words, Change Your World
Like it or not, people judge you based on your language skills. Think about the first impressions you’ve gotten from people you’ve met. In a very short period of time, you might assess them as intelligent, nice, narcissistic, funny, arrogant, friendly, shy – any number of characteristics. A large part of that has come a subconscious interpretation of the way they speak.
Achievement & Success
Good Will, Customer Service & Loyalty
I live in a wonderful small community just outside of Ottawa (Canada’s capital). This
Winning with People
This Is The Only Way To Win An Argument
This is The Only Way to Win an Argument How do you win an
Winning with People
Two Words That Kill Rapport
The ability to build rapport is the hallmark of successful people everywhere. It plays a