
Expand Your Influence With These 5 Things
Despite what many people believe, influence is not something reserved for those with power, position

Despite what many people believe, influence is not something reserved for those with power, position

“You’re just too big a girl for that dress. Everything you’ve got is going to

Short and sweet emails might be a good practice, but abrupt emails are a

(Reprinted with permission from The Customer Service Champions Blog) We all know how much

Cell Phone people. We all know them. They’re texting throughout meetings. They’re talking loudly on
Like it or not, people judge you based on your language skills. Think about the first impressions you’ve gotten from people you’ve met. In a very short period of time, you might assess them as intelligent, nice, narcissistic, funny, arrogant, friendly, shy – any number of characteristics. A large part of that has come a subconscious interpretation of the way they speak.

I live in a wonderful small community just outside of Ottawa (Canada’s capital). This

This is The Only Way to Win an Argument How do you win an

The ability to build rapport is the hallmark of successful people everywhere. It plays a

We’ve all heard the old sayings, like “You never have a second chance to make