The Belding Group of Companies
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angry customer
Workplace Tips
Shaun Belding

How many customers can you afford to lose?

 

We built this Cost of a Lost Customer Calculator so you can see it, in real numbers, for your own organization. The numbers are scary, and beg the question – “How many customers can you afford to lose?”

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People not taking you seriously
Workplace Tips
Shaun Belding

Why People Aren’t Taking You Seriously

 

Have you ever had the feeling that people aren’t taking you seriously? The good news is that it’s fixable. Here are eight practices that will enhance your credibility and engagement levels.

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The power of being gracious
Achievement & Success
Shaun Belding

The Power of Being Gracious

 

Being gracious, and concepts like ‘charm’ and ‘dignity’ have become something of a lost art. Here are five critical rules of graciousness.

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Rules for Virtual Meetings
Workplace Tips
Shaun Belding

8 Ways To Stand Out In Your Next Virtual Meeting

 

For a huge amount of workplaces now, particularly work-from-home workplaces, virtual meetings have become the norm. Here are eight of the very basics to remember for your next virtual meeting

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How to lead a work-from-home team
Workplace Tips
Shaun Belding

The Secret to Leading a Work-From-Home Team

 

 The Secret to Leading a Work-From-Home Team So you wake up, go to work, say

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Workplace Tips
Shaun Belding

How to Ask Someone to Wear a Mask Without Starting a Fight

 

  How to Ask Someone to Wear a Mask Without Starting a Fight There are

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cool-not-cool
Workplace Tips
Shaun Belding

Cool – Not Cool: Dealing with Customer Service Employees

 

  NOT COOL Giving Employees a Hard Time For Things That Aren’t Their Fault This

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Be a champion of change
Achievement & Success
Shaun Belding

Be a Champion of Change

 

  (Originally posted April 22, 2008. Updated April 14, 2020) NOTE FROM SHAUN: When I

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Workplace Tips
Shaun Belding

Navigate the Nasties

 

 Introducing A YouTube Live Streaming Show and Podcast Beginning April 3, 2020, Shaun Belding will

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Winning with People
Shaun Belding

How to Get Into The Inner Circle

 

We were sitting together for breakfast, and one of the other directors strolled over and said, “So, what do I have to do to join the inner circle?”

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The Belding Group of Companies

CONTACT  |  PRIVACY POLICY

The Belding Group of Companies Inc.
300 Earl Grey Dr., Ste 370 | Ottawa | Canada | K2T1C1
Tel:  1 (613) 836-3559 | Email:  inquiry@beldinggroup.com

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