Internal customer service
Winning with Coworkers

What Have You Done For Your Coworkers Lately?

 

For an organization to be truly customer-focused, internal customers – those colleagues who depend on us to get their jobs done – need to be treated with the same care and respect with which we show external customers.

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condescending coworker
Winning with Coworkers

How to Deal With A Condescending Internal Customer

 

Most of us have ‘internal customers’ – people in our own company who rely on us to provide them with some level of service or support.  Unfortunately, just as there are difficult external customers, there are also difficult internal customers.

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How to deal with negative coworkers
Winning with Coworkers

How to Deal with Negative Coworkers

 

It’s a beautiful day, you like your job, you’ve got a good boss, and the universe is unfolding as it should. The next thing you know, that negative coworker of yours walks in with that black cloud over their head, and sucks the life right out of you. They are the poster children for bad attitude.

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