Be there for the “little people”
There’s an age old wisdom that says you can gauge someone’s character by the way
There’s an age old wisdom that says you can gauge someone’s character by the way
Try this exercise. The next time you’re walking down the street, try and make eye
Most of us have heard the old saying, “If you can’t say something nice about
There is perhaps no single action in the business world that creates a connection with
One of the exercises we do in our team building programs revolves around participants identifying
There is a competitive aspect to every work environment. Whether it’s trying to win a
It shouldn’t come as a surprise to anyone that people generally respond positively to praise.
Expressing empathy with other people doesn’t mean you have to fawn over them or gush. It’s about communicating that you understand and care
Most of us have heard the old saw, “It’s not what you say, but how
Back in chapter 2, we talked about Hot-Buttons – things that consistently have a positive