The Shortcut Seeking Employee

Every now and then you can find yourself with an employee who always seems to be on the lookout for an easy way out. He (she) provides you with estimates when you need exact numbers. He cuts and pastes important documents that really should be created from scratch. He sends an email when he should have picked up the telephone. Sometimes these employees are genuinely trying to be more efficient, and sometimes they’re just being lazy. Whichever the case, the result can be substandard quality which can have dramatic repercussions to an organization.

For a manager, this is an example of when it is critical to have and maintain a clearly communicated set of non-negotiable performance standards. You can’t let these kinds of performance issues slide – not even once. If you do, you’re giving tacit permission for employees to continue doing it the same way. You have to stand your ground; you have to insist things get done right; and you have to provide consequences if the same type of failure persist.

It’s also important to closely examine the reasons why an employee may be taking shortcuts. Does he genuinely have too much work to do, and this is the only way they can get things done? Have you provided the employee with the proper training or tools to be as effective or efficient as he should be in his job? Remember that every time you have to enforce a performance standard, you should also take a quick look in the mirror. You owe your employees proper direction, appreciation, respect, and the tools to do a good job. Once you’ve done that, though, it becomes their responsibility is to achieve the standard you set for them.

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Search by Category

Is Your Voice
Holding You Back?

Do you sometimes struggle with:

  • People not taking you seriously?
  • Difficult or emotional customers?
  • Getting people to listen?
  • Establishing credibility?
  • A stalled career?

You Need To Master Your Voice

Have you ever listened to a recording of your own voice and thought, “That’s me?”

It is, and it may be holding you back without you even knowing it. That’s why Belding Training created the powerful new Voice Mastery course.

Voice Mastery for Telephone & Business

Voice Mastery shows you how to control your voice, and use it tactically.

Enhance your:

  • credibility
  • ability to persuade
  • negotiation outcomes
  • ability to control emotional situations

Register today to begin leveraging the science of Voice Mastery.

Winning at Work

Is Winning At Work Coming to your Mailbox?

Sign up today for free weekly (sort of…) tips, tools and advice on success, and dealing with customers, employees, coworkers, bosses and more!

No spam. Just good stuff.

Join the Winning at Work community of over 10,000 people from 60+ countries!

%d bloggers like this: