“If you can’t say something nice. . .”
Most of us have heard the old saying, “If you can’t say something nice
Category: Winning with People
Winning with Coworkers
Walk on the Lighter Side
Perhaps the single most effective way to create a positive first impression or establish
The Handshake
There is perhaps no single action in the business world that creates a connection
Making a Difference With People
One of the exercises we do in our team building programs revolves around participants
Winning with Grace
There is a competitive aspect to every work environment. Whether it’s trying to win
The Power of Praise
It shouldn’t come as a surprise to anyone that people generally respond positively to
The Power of Empathy
We have all experienced the truism that life doesn’t always go quite as smoothly
Don’t Push People’s Cold Buttons
Back in chapter 2, we talked about Hot-Buttons – things that consistently have a
People Hot Buttons
We all, at times, find ourselves with the need to influence somebody. We need
