“What can I do to help?” (When someone is experiencing difficulty)Note that there is no opportunity for the other person to say no. This question, worded in this open-ended format, sends the message, ‘I’m not just trying to be polite, I genuinely want to help you.’
“What do you think?” (When you are faced with a choice)
People like to be heard. This question sends the message that you respect them and their opinions.
“Why do you think that?” (When someone offers an opinion)This question gives the other person the opportunity to expand on their personal beliefs. They will appreciate it, and you will learn from it.