Three Great Questions

The most valuable skill anyone can develop for connecting with people is how to ask the right questions at the right time, in the right way. Questions are the core of selling, customer service, diagnostics and conversation. Mastering this skill will take you a long way on your path to success.
When it comes to creating stronger bonds with friends, acquaintances or coworkers, here are three great questions you should have in your toolbox:
“What can I do to help?” (When someone is experiencing difficulty)
Note that there is no opportunity for the other person to say no. This question, worded in this open-ended format, sends the message, ‘I’m not just trying to be polite, I genuinely want to help you.’

“What do you think?” (When you are faced with a choice)

People like to be heard. This question sends the message that you respect them and their opinions.

“Why do you think that?” (When someone offers an opinion)
This question gives the other person the opportunity to expand on their personal beliefs. They will appreciate it, and you will learn from it.
Make a point to try each of these questions at least once this week, and see for yourself how positively people respond. There is no greater social currency than the willingness to show a genuine and sincere interest in other people.

Comments? We'd Love to Hear Them!

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Search by Category

Is Your Voice
Holding You Back?

Do you sometimes struggle with:

  • People not taking you seriously?
  • Difficult or emotional customers?
  • Getting people to listen?
  • Establishing credibility?
  • A stalled career?

You Need To Master Your Voice

Have you ever listened to a recording of your own voice and thought, “That’s me?”

It is, and it may be holding you back without you even knowing it. That’s why Belding Training created the powerful new Voice Mastery course.

Voice Mastery for Telephone & Business

Voice Mastery shows you how to control your voice, and use it tactically.

Enhance your:

  • credibility
  • ability to persuade
  • negotiation outcomes
  • ability to control emotional situations

Register today to begin leveraging the science of Voice Mastery.

Winning at Work

Is Winning At Work Coming to your Mailbox?

Sign up today for free weekly (sort of…) tips, tools and advice on success, and dealing with customers, employees, coworkers, bosses and more!

No spam. Just good stuff.

Join the Winning at Work community of over 10,000 people from 60+ countries!

%d bloggers like this: