Share on pocket
Share on linkedin
Share on twitter
Share on facebook

Three ways to reduce Employee from Hell experiences


I‘ve had the privilege of meeting a great number of people who are considered by their employees as world-class supervisors, managers and leaders. Not coincidently, these individuals seem to have far fewer experiences with “Employees from Hell” than most. What are they doing differently? There are a number of things, but here are three big ones:

1. An understanding of who works for whom

Hugh Burgess once said to his employees, “You don’t work for me – I work for you. You’re job is to get the job done, and my job is to make sure that you have the tools, skills and motivation to do it.” By treating his employees with appropriate respect and dignity, Hugh doesn’t have a lot of employee challenges.

2. Strong communication skills

Great managers have great communication skills. They consistently communicate the right information with the right tone to the right people. They also use a number of effective strategies to ensure that their employees consistently and fully communicate with them. One of the most common causes of Employee from Hell behavior stems from miscommunication and poor communication.

3. Positive attitude

Employee attitudes are greatly colored by the attitude of their boss. Bosses who work to create a positive environment, and who can deal with stresses and issues in a positive manner have a far more relaxed and responsive team.

Common sense? Perhaps. But unfortunately not common practice.


Comments? We'd Love to Hear Them!

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Search by Category

When You Talk,
Are People Listening?

Voice Mastery for Telephone & Business

Do you sometimes feel as though people don’t take you seriously? That they don’t really listen to what you are saying even when it’s important?

Get the tools for enhancing:

  • your credibility
  • your persuasiveness, and
  • listener engagement

Voice Mastery is critical if you are:

  • in customer service
  • in sales
  • a manager
  • working from home

Register today to begin leveraging the science of Voice Mastery.

%d bloggers like this: